Suitable Attire Clothing Details
What is included with the suit?
A: Each suit comes with a suit jacket and pants for men, or a suit jacket and either slacks or a skirt for women. You have the option to purchase an additional pair of slacks or a skirt for an additional charge.
Receiving Your Suit or Separates
How long does it take to receive the items I order?
A: All orders placed by 1 p.m. ET Monday – Friday will be processed and shipped within two business days from the date of order. Shipping times depend on your location, but regular shipping usually takes three to five days. Expedited shipping is available for an extra fee if you need your order more quickly. Please see the shipping table for more information about shipping times and costs for expedited shipping.
What if my clothing doesn’t fit properly or was damaged during shipping?
A: Inspect the clothing and try it on as soon as possible after you receive it so you can arrange an exchange if necessary. If the clothing has been damaged during shipping or doesn’t fit properly, contact our Customer Service team at 800-321-3883 to arrange an exchange. Notify us of your intent to return or exchange within 15 days of the date your order was shipped to you. We will process your exchange within 3 business days from the time we receive it, and send your replacement item(s), covering the cost of shipping. You can expect your exchanged item to arrive within 5-7 business days of receiving our "your item has shipped" confirmation email.
What do I do if my order doesn’t arrive at the designated shipping address?
A: If you do not receive the suit or separates you ordered by the expected date, immediately contact Customer Service at 800-321-3883 or chat, and we will work with you to track your shipment.
Returns and Exchanges
If I purchase a suit or separates and change my mind once I’ve received them, what is the return policy?
A: Contact Customer Service at 800-321-3883 to receive authorization to return the item(s). Our representative will provide you with a shipping label and return instructions. You must notify us of your intention to return or exchange items within 15 days of our shipment to you.
What if I lose the box that the suit or separates arrived in?
A: If you no longer have the box, you can return the item(s) in a clean, comparable-sized box that’s sturdy enough for shipping and free of tears, rips, bends, or other damage.
Do I need to have the suit or separates cleaned before returning them to Suitable Attire?
A: No. All suits are inspected and professionally cleaned by Suitable Attire.